Contact Us
We Want to Hear From You
Good poker content gets better with feedback, and this platform is no different. Whether you’ve spotted something that needs correcting, have a question about a specific site, or want to flag something our team should know about, there are ways to reach us. We take every message seriously and do our best to respond promptly.
Reasons to Reach Out
Questions and General Feedback
If you have a question about our content, want clarification on a rating, or just want to share your thoughts on what we’re doing well or where we could improve, we’d genuinely like to hear it. Reader feedback shapes the direction of this platform, and straightforward comments are often the most useful.
Corrections and Outdated Information
The US online poker space moves fast. Licensing status changes, rakeback structures get revised, and software updates roll out with little notice. If you spot something on our site that no longer reflects current conditions, please let us know. Accuracy is a priority here, and flagging errors helps us maintain it. We update content as quickly as possible once an issue is confirmed.
Responsible Gambling Concerns
If you have questions about safe play practices, want information about available support resources, or are concerned about your own gambling habits or those of someone close to you, we encourage you to reach out. We’re happy to point you toward appropriate tools and organizations. You’ll also find detailed guidance on our Responsible Gambling page.
Reporting a Poker Site for Poor Conduct
Player reports about malpractice, unfair treatment, slow or denied withdrawals, account irregularities, or any other conduct that raises integrity concerns are taken seriously by our team. We’re not a dispute resolution service and can’t intervene directly in individual cases, but reports from players directly inform how we evaluate and rate platforms. If enough players flag a consistent issue, that gets reflected in our coverage. These reports matter, and we do not ignore them.
Sharing Wins and Positive Experiences
Not everything needs to be a complaint. If you’ve had a great experience at a site we’ve reviewed, won a notable tournament, or found a poker room that exceeded your expectations, we’re happy to hear about it. Positive player feedback also feeds into our ongoing evaluations.
Partnership and Collaboration Inquiries
If you represent a poker platform, affiliate network, or content organization and are interested in working with us, you’re welcome to reach out. We review all partnership inquiries carefully and only work with operators whose products meet the standards we hold ourselves to editorially.
A Few Things to Keep in Mind
Our team aims to respond to all messages within a reasonable timeframe, though during periods of high volume replies may take a little longer. We appreciate patience.
A couple of important caveats: we are not a poker dispute resolution service and cannot act as an intermediary between players and operators. We also don’t offer financial or legal advice. If you’re dealing with a serious dispute over funds or account issues, your best course of action is to contact the relevant state gaming regulator directly.
That said, your experiences as a player genuinely inform how we assess and rank the sites covered on this platform. We value that input and treat it accordingly.